Dream Tech: Returns & Exchanges
We know that sometimes you buy something that doesn’t work out the way you had hoped, and for that reason we did our best to make a return policy that is helpful for you. If you are not fully satisfied with the quality of the products you bought, simply bring it back with your receipt and we will gladly issue you a credit note for further purchase or process an exchange within 7 days of the purchase date.
Items that you want to return must be unworn, unwashed and unused with all original tags attached.
What qualifies as a return?
Any product would qualify as a return if it meets any of the following conditions:
- Wrong product, size or color
- Damaged product
- Product lost in shipment
- Products with major quality defects
How do I return an item?
The original invoice slip and exchange form must be enclosed with all returns or exchanges. If you no longer have the return/exchange. Please be sure to print out the form, complete all required information and include it with your return items. We do not accept returns or exchanges without the original invoice slip. You can return your items through courier service to our e-commerce warehouse at the following address:
193/F Mukta Bhabon (5th floor)
28/G/1 Toynbee Circular Road.
Fakirapool , Motijheel
Dhaka - 1000